Information & Support

What help can we offer carers?

A Carers Information Pack which provides information about services for carers in the London Borough of Bexley. Contact us if you would like a pack. We also have a comprehensive “Guide to Services” which can be downloaded and printed by clicking the button below.

A Guide to Services for Carers

  • A bi-monthly e-bulletin that keeps you up-to-date with our work, new services and general news. Click here to subscribe. We also produce two annual newsletters – Download the latest issue here.
  • A worker who can talk to you on the telephone and help to identify sources of local help.
  • Advice about welfare benefits and help with completing claim forms. We can visit you at home to do this if you wish. To request benefits advice please go the Contact Us page.
  • Volunteers who can offer emotional support and a listening ear for carers who are isolated. (see our page on Emotional Support for more details)
  • Support Groups where you can meet with other carers. See our “Events” page for dates of forthcoming group meetings.
  • Our Support Worker Service can provide flexible help at home with shopping, meals, companionship, trips to appointments and trips out. This service does not provide personal care.  See our Support at Home page, or contact us for further information.

At Carers Support our Information & Support Team are:

  • Carers Card – As a carer, you may often worry about what would happen to the person you care for if you suddenly became ill or were involved in an accident. Bexley operates a Carers Emergency Card scheme which is free to apply for, just contact us for more details.
  • Carers Emergency Plan helps you to think about who could be available to help you in an emergency and to have important information about your loved ones and their needs in one place. For a template and more information about the plan please visit bexleycarers.co.uk/emergency-future-planning/
  • As a carer having the right information at the right time can make a big difference to you and the person you care for. You can find more information and support on the Bexley Carers Website: https://bexleycarers.co.uk/

We welcome feedback – if you would like to comment on our services please complete our Feedback Form and return it to us by email or post.

Download Feedback Form

The service I received on behalf of my elderly Aunt was first class.

As I am not able to leave my house it was great to be able to sit in my own surroundings and feel relaxed

I am very grateful for all the help I have received from this service – from supportive phone calls, completion of long and tedious forms and practical help ….thank you

Download the Annual Report: 2023 - 2024 Annual Accounts: 2023 - 2024 (to follow)

 

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